Return and Refund Policy

At Everlynl, customer satisfaction is our top priority. We want every customer to have a safe and enjoyable shopping experience. If you are not completely satisfied with your purchase, we provide a 30-day return and refund policy.

Return Eligibility

You may request a return within 30 days after receiving your order.

To qualify for a return:

• The item must be unused and in its original condition.

• The product must include original packaging and accessories.

• Proof of purchase or order details must be provided.

Products that are damaged due to misuse, improper handling, or normal wear and tear may not be accepted for return.

Return Process

To request a return, please contact our customer support team:

Email:
pingridgebear50@outlook.com

Please provide:

• Order number

• Customer name

• Description of the issue

• Photos or videos of the product if necessary

Our support team will review your request and provide return instructions.

Refund Process

After we receive and inspect your returned item, we will notify you regarding the refund status.

If your return is approved:

• The refund will be issued to your original payment method.

• Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.

Free Returns & Exchanges

Everlynl provides a 30-day free return and exchange service for eligible orders.

If the product received is defective, damaged, or incorrect, we will arrange a suitable solution including replacement or refund.

Order Cancellation

Orders may be canceled within 24 hours after purchase.

After an order has been processed or shipped, cancellation requests may not be accepted.

Contact Us

For return or refund questions:

Email:
pingridgebear50@outlook.com